/* =============================================
   FELIZE BOTANICA — BloomCare Support Portal
   Brand Design System
   ============================================= */

@import url('https://fonts.googleapis.com/css2?family=Lora:ital,wght@0,400;0,500;0,600;0,700;1,400&family=DM+Sans:wght@300;400;500;600&display=swap');

:root {
  /* --- Brand Colors --- */
  --cream:       #F2EDE3;
  --cream-mid:   #EBE4D8;
  --cream-dark:  #DDD6C8;
  --forest:      #1B3A2B;
  --forest-mid:  #2D5A3D;
  --forest-light:#4A7C59;
  --mint-pale:   #EBF5EE;
  --mint-light:  #D1E9D8;
  --mint-mid:    #A8D4B4;
  --white:       #FFFFFF;
  --error:       #C0392B;
  --warning:     #E67E22;
  --success:     #27AE60;

  /* --- Text --- */
  --text-dark:   #1B3A2B;
  --text-mid:    #3D6B4F;
  --text-light:  #7A9E86;
  --text-muted:  #9AB5A0;

  /* --- Status colors --- */
  --status-open:        #E8F4FD;
  --status-open-text:   #1A5276;
  --status-progress:    #FEF9E7;
  --status-progress-text: #7D6608;
  --status-resolved:    #EAF7EA;
  --status-resolved-text: #1E8449;
  --status-closed:      #F4F4F4;
  --status-closed-text: #717171;

  /* --- Priority colors --- */
  --priority-low:      #EAF7EA;
  --priority-low-text: #1E8449;
  --priority-med:      #FEF9E7;
  --priority-med-text: #7D6608;
  --priority-high:     #FEF0E6;
  --priority-high-text:#C0392B;
  --priority-urgent:   #FDEDEC;
  --priority-urgent-text:#922B21;

  /* --- Spacing --- */
  --radius-sm:   8px;
  --radius-md:   14px;
  --radius-lg:   20px;
  --radius-xl:   28px;

  /* --- Shadow --- */
  --shadow-sm:  0 1px 4px rgba(27,58,43,0.07);
  --shadow-md:  0 4px 16px rgba(27,58,43,0.10);
  --shadow-lg:  0 8px 32px rgba(27,58,43,0.13);

  /* --- Typography --- */
  --font-serif: 'Lora', Georgia, serif;
  --font-sans:  'DM Sans', system-ui, sans-serif;
}

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { scroll-behavior: smooth; }

body {
  font-family: var(--font-sans);
  background: var(--cream);
  color: var(--text-dark);
  min-height: 100vh;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

/* =============================================
   LAYOUT
   ============================================= */

.page-wrapper {
  max-width: 860px;
  margin: 0 auto;
  padding: 0 24px 80px;
}

.page-wrapper--wide {
  max-width: 1060px;
  margin: 0 auto;
  padding: 0 24px 80px;
}

/* =============================================
   HEADER / NAV
   ============================================= */

.site-header {
  background: var(--forest);
  padding: 0 32px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 64px;
  position: sticky;
  top: 0;
  z-index: 100;
}

.logo {
  display: flex;
  align-items: center;
  gap: 10px;
  text-decoration: none;
}

.logo-leaf {
  width: 32px;
  height: 32px;
}

.logo-text {
  font-family: var(--font-serif);
  font-size: 16px;
  font-weight: 600;
  color: var(--white);
  line-height: 1.2;
}

.logo-text span {
  display: block;
  font-family: var(--font-sans);
  font-size: 10px;
  font-weight: 400;
  color: var(--mint-mid);
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.nav-actions {
  display: flex;
  align-items: center;
  gap: 12px;
}

.nav-user {
  font-size: 13px;
  color: var(--mint-light);
  font-weight: 500;
}

/* =============================================
   BUTTONS
   ============================================= */

.btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 20px;
  border-radius: var(--radius-sm);
  font-family: var(--font-sans);
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.18s ease;
  border: none;
  text-decoration: none;
  white-space: nowrap;
}

.btn:active { transform: scale(0.98); }

.btn-primary {
  background: var(--forest);
  color: var(--white);
}
.btn-primary:hover { background: var(--forest-mid); }

.btn-ghost {
  background: transparent;
  color: var(--white);
  border: 1.5px solid rgba(255,255,255,0.35);
}
.btn-ghost:hover {
  background: rgba(255,255,255,0.1);
  border-color: rgba(255,255,255,0.6);
}

.btn-outline {
  background: transparent;
  color: var(--forest);
  border: 1.5px solid var(--forest);
}
.btn-outline:hover { background: var(--mint-pale); }

.btn-sm {
  padding: 7px 14px;
  font-size: 13px;
}

.btn-lg {
  padding: 14px 28px;
  font-size: 15px;
  border-radius: var(--radius-md);
}

.btn-full { width: 100%; justify-content: center; }

.btn:disabled {
  opacity: 0.55;
  cursor: not-allowed;
  transform: none;
}

/* =============================================
   PAGE HERO
   ============================================= */

.page-hero {
  padding: 52px 0 36px;
}

.page-hero h1 {
  font-family: var(--font-serif);
  font-size: clamp(28px, 4vw, 40px);
  font-weight: 700;
  color: var(--forest);
  line-height: 1.2;
  margin-bottom: 10px;
}

.page-hero p {
  font-size: 16px;
  color: var(--text-mid);
  max-width: 560px;
}

/* =============================================
   CARDS
   ============================================= */

.card {
  background: var(--white);
  border-radius: var(--radius-lg);
  padding: 28px;
  box-shadow: var(--shadow-sm);
  border: 1px solid var(--cream-dark);
}

.card-green {
  background: var(--mint-pale);
  border-color: var(--mint-light);
}

.card-title {
  font-family: var(--font-serif);
  font-size: 18px;
  font-weight: 600;
  color: var(--forest);
  margin-bottom: 6px;
}

.card-body {
  font-size: 14px;
  color: var(--text-mid);
  line-height: 1.6;
}

/* =============================================
   FORM ELEMENTS
   ============================================= */

.form-group {
  margin-bottom: 20px;
}

.form-label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  color: var(--text-dark);
  margin-bottom: 6px;
  letter-spacing: 0.01em;
}

.form-label .required { color: var(--error); margin-left: 2px; }

.form-input,
.form-select,
.form-textarea {
  width: 100%;
  padding: 11px 14px;
  border: 1.5px solid var(--cream-dark);
  border-radius: var(--radius-sm);
  font-family: var(--font-sans);
  font-size: 14px;
  color: var(--text-dark);
  background: var(--white);
  transition: border-color 0.15s, box-shadow 0.15s;
  appearance: none;
  -webkit-appearance: none;
}

.form-input::placeholder,
.form-textarea::placeholder {
  color: var(--text-muted);
}

.form-input:focus,
.form-select:focus,
.form-textarea:focus {
  outline: none;
  border-color: var(--forest-light);
  box-shadow: 0 0 0 3px rgba(74,124,89,0.12);
}

.form-input.input-green {
  background: var(--mint-pale);
  border-color: var(--mint-light);
}

.form-select {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%231B3A2B' d='M1 1l5 5 5-5'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 14px center;
  padding-right: 36px;
  cursor: pointer;
}

.form-textarea {
  resize: vertical;
  min-height: 120px;
}

.form-hint {
  font-size: 12px;
  color: var(--text-light);
  margin-top: 5px;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

@media (max-width: 600px) { .form-row { grid-template-columns: 1fr; } }

/* =============================================
   TICKET CARD
   ============================================= */

.ticket-card {
  background: var(--white);
  border-radius: var(--radius-md);
  padding: 20px 24px;
  border: 1px solid var(--cream-dark);
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  cursor: pointer;
  transition: box-shadow 0.18s, border-color 0.18s;
  text-decoration: none;
  color: inherit;
}

.ticket-card:hover {
  box-shadow: var(--shadow-md);
  border-color: var(--mint-mid);
}

.ticket-info h3 {
  font-family: var(--font-serif);
  font-size: 15px;
  font-weight: 600;
  color: var(--forest);
  margin-bottom: 4px;
}

.ticket-meta {
  font-size: 12px;
  color: var(--text-light);
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.ticket-id {
  font-family: monospace;
  font-size: 11px;
  background: var(--cream);
  padding: 2px 7px;
  border-radius: 4px;
  color: var(--text-mid);
}

.ticket-badges {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}

/* =============================================
   STATUS / PRIORITY BADGES
   ============================================= */

.badge {
  display: inline-flex;
  align-items: center;
  padding: 3px 10px;
  border-radius: 20px;
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.badge-open      { background: var(--status-open);     color: var(--status-open-text); }
.badge-progress  { background: var(--status-progress);  color: var(--status-progress-text); }
.badge-resolved  { background: var(--status-resolved);  color: var(--status-resolved-text); }
.badge-closed    { background: var(--status-closed);    color: var(--status-closed-text); }

.badge-low     { background: var(--priority-low);    color: var(--priority-low-text); }
.badge-medium  { background: var(--priority-med);    color: var(--priority-med-text); }
.badge-high    { background: var(--priority-high);   color: var(--priority-high-text); }
.badge-urgent  { background: var(--priority-urgent); color: var(--priority-urgent-text); }

/* =============================================
   EMPTY STATE
   ============================================= */

.empty-state {
  text-align: center;
  padding: 60px 24px;
  color: var(--text-light);
}

.empty-state svg { margin-bottom: 16px; opacity: 0.4; }
.empty-state h3 {
  font-family: var(--font-serif);
  font-size: 18px;
  color: var(--text-mid);
  margin-bottom: 8px;
}
.empty-state p { font-size: 14px; }

/* =============================================
   LOADING / SPINNER
   ============================================= */

.spinner {
  width: 36px;
  height: 36px;
  border: 3px solid var(--mint-light);
  border-top-color: var(--forest);
  border-radius: 50%;
  animation: spin 0.75s linear infinite;
  margin: 40px auto;
}

@keyframes spin { to { transform: rotate(360deg); } }

.loading-state {
  text-align: center;
  padding: 40px;
}

/* =============================================
   ALERT / NOTICE
   ============================================= */

.alert {
  padding: 14px 18px;
  border-radius: var(--radius-sm);
  font-size: 13.5px;
  margin-bottom: 20px;
  display: flex;
  align-items: flex-start;
  gap: 10px;
  line-height: 1.5;
}

.alert-error   { background: #FDEDEC; color: var(--error); border: 1px solid #FADBD8; }
.alert-success { background: var(--status-resolved); color: var(--status-resolved-text); border: 1px solid var(--mint-mid); }
.alert-info    { background: var(--mint-pale); color: var(--forest); border: 1px solid var(--mint-light); }

/* =============================================
   QUICK LINKS GRID
   ============================================= */

.quick-links {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 16px;
  margin-top: 24px;
}

.quick-link-card {
  background: var(--white);
  border: 1px solid var(--cream-dark);
  border-radius: var(--radius-md);
  padding: 22px 20px;
  text-decoration: none;
  color: inherit;
  display: flex;
  flex-direction: column;
  gap: 8px;
  transition: all 0.18s;
}

.quick-link-card:hover {
  border-color: var(--forest-light);
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}

.quick-link-icon {
  font-size: 22px;
}

.quick-link-label {
  font-size: 14px;
  font-weight: 600;
  color: var(--forest);
}

.quick-link-desc {
  font-size: 12px;
  color: var(--text-light);
}

/* =============================================
   TICKET DETAIL
   ============================================= */

.ticket-detail-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
  margin-bottom: 24px;
}

.ticket-detail-id {
  font-family: monospace;
  font-size: 13px;
  color: var(--text-light);
  margin-bottom: 4px;
}

.ticket-detail-title {
  font-family: var(--font-serif);
  font-size: 22px;
  color: var(--forest);
  font-weight: 700;
}

.detail-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-bottom: 20px;
}

@media (max-width: 600px) { .detail-grid { grid-template-columns: 1fr; } }

.detail-field label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-muted);
  display: block;
  margin-bottom: 4px;
}

.detail-field p {
  font-size: 14px;
  color: var(--text-dark);
}

/* =============================================
   SECTION HEADING
   ============================================= */

.section-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 16px;
}

.section-heading h2 {
  font-family: var(--font-serif);
  font-size: 20px;
  font-weight: 600;
  color: var(--forest);
}

/* =============================================
   DIVIDER
   ============================================= */

.divider {
  height: 1px;
  background: var(--cream-dark);
  margin: 28px 0;
}

/* =============================================
   SUCCESS SCREEN
   ============================================= */

.success-screen {
  text-align: center;
  padding: 60px 32px;
}

.success-icon {
  width: 72px;
  height: 72px;
  background: var(--mint-light);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 24px;
  font-size: 32px;
}

.success-screen h2 {
  font-family: var(--font-serif);
  font-size: 26px;
  color: var(--forest);
  margin-bottom: 10px;
}

.success-screen p {
  font-size: 15px;
  color: var(--text-mid);
  margin-bottom: 8px;
}

.ticket-id-display {
  display: inline-block;
  font-family: monospace;
  font-size: 20px;
  font-weight: 700;
  color: var(--forest);
  background: var(--mint-pale);
  border: 2px dashed var(--mint-mid);
  padding: 14px 28px;
  border-radius: var(--radius-md);
  margin: 20px 0;
  letter-spacing: 0.06em;
}

/* =============================================
   PUBLIC LANDING — HERO
   ============================================= */

.landing-hero {
  padding: 72px 0 56px;
  max-width: 620px;
}

.landing-hero h1 {
  font-family: var(--font-serif);
  font-size: clamp(32px, 5vw, 48px);
  font-weight: 700;
  color: var(--forest);
  line-height: 1.18;
  margin-bottom: 18px;
}

.landing-hero h1 em {
  font-style: italic;
  color: var(--forest-light);
}

.landing-hero p {
  font-size: 17px;
  color: var(--text-mid);
  line-height: 1.7;
  margin-bottom: 32px;
}

.landing-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}

/* =============================================
   RESPONSIVE
   ============================================= */

@media (max-width: 640px) {
  .site-header { padding: 0 16px; }
  .page-wrapper, .page-wrapper--wide { padding: 0 16px 60px; }
  .card { padding: 20px; }
  .ticket-card { flex-direction: column; }
  .ticket-badges { align-self: flex-start; }
  .landing-hero { padding: 48px 0 40px; }
}

/* =============================================
   NETLIFY IDENTITY WIDGET OVERRIDES
   ============================================= */

[data-netlify-identity-button] { display: none !important; }